Support Channels

  • 1 hour ticket response time
  • A 60–minutes Ticket Resolution Guarantee

  • Our tech assistance team is on–line 24/7 to reply to all of your support needs. Each ticket you submit to us is going to be addressed within less than 60 minutes. If your situation demands assistance from an admin, we will forward the ticket to the technician on duty and will inform you that the case is under control.

  • Top quality support service
  • Qualified Tech Assistance Service

  • We will offer you 24/7 customer assistance by using a super–fast ticket solution incorporated into your Control Panel. You’ll be able to write to us at any time about any of the software packages that come pre–configured on your virtual server, which include the chosen Linux OS, the server admin panel and our custom designed Website Control Panel.

  • Intuitive help center
  • An Informative Help Section

  • Each part of the Website Control Panel that is included cost–free with your VPS offers an incorporated articles base. There’s an array of descriptive how to content articles and a selection of step by step video tutorials that present all the regular site managing jobs. You can gain access to them by simply clicking the Help or Video buttons in the upper right side of each Control Panel section.