1 hour ticket response
Our team of customer service technicians is dedicated to delivering quick answers to all your questions. We will review your client support ticket the second it’s been delivered and will reply back with a solution to your problem within less than sixty minutes after the ticket submission. In fact, our average tech support ticket response time is twenty minutes.
An Outstanding Customer Care Service
Our support staff members possess huge experience in the Linux hosting service arena and are proficient enough to supply a rapid solution to your problem. If, however, the case at hand is not within the competence of a support technician, the customer support ticket will be sent to a developer or admin for additional assistance.
An Easy–to–Browse Help Center Section
In the Website Control Panel you can find an easy–to–navigate Help Center section where you can find quick hints on how to use our hosting services. You can get the answers to your inquiries in our F.A.Q. database, see more details in the web hosting account administration articles or check out the educational video tutorials.