Customer Support Channels
A 1–hour Response Guarantee
Our client help staff is trained to rapidly care for all our Linux hosting service customers’ questions and assistance requests. Via our ticketing system, it is also possible to submit your inquiry and a support team member will, no doubt get back to you within max sixty minutes. Actually, practice shows that the usual reply time is 20 min.
A Top–quality Support Service
You’ll be able to contact us 24x7x365 with any concern you’ve got relating to Host Mister’s solutions. We have consultants present regularly to give guidance whenever required. Feel free to use the ticketing system or drop a message at any time, alternatively you can pick–up the phone or make use of the live chat through working hours.
An Intuitive Help Section
Host Mister’s Control Panel offers a comprehensive practical knowledge base that’s incorporated into all parts. In each area, you will find a Help button that will load for you a selection of step–by–step tutorials on how to make use of a certain feature or conduct a certain action. Also, we have created mini seminar online videos so that you could get a better idea of the Control Panel’s interface.