A 99.9% Server Uptime
Our hosting system is based on a dependable, premium–quality hardware configuration and a strongly modified variation of Linux. This is why, no matter what your website is, or how many web site visitors you’ve got, or even if there is a DDoS assault, our physical machines will stay up and your websites will remain accessible online.
Our Linux hosting service packages feature a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
Aside from our cloud hosting system, we have also built our very own internal network in each one of our datacenters. Everything is based on world–class hardware parts delivered by Juniper. And on each single router, we have installed a firewall with a complex algorithm to be able to sift all fishy requests.
As a result, in each of our datacenter facilities – in our data center in US, in our data center in UK, in our data center in FI, in our data center in Eastern Europe as well as in our data center in AU, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid for all hosting solutions in each and every datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you are not happy with our web hosting services, or if you think that they are insufficient, or if you decide that you should use a Linux VPS servers instead of a cloud hosting package – we will give you a full refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll retain complete control of your domains even if you close your account with us.
24/7 Technical Support
If you happen to own a web hosting company, your support engineers are of paramount importance. This is why we’ve conscientiously handpicked a very professional team of customer service technicians, each with lots of years of training behind his back. With their help, our company offers 24x7 support with each of our web hosting packages.
And not just that, we offer a 1–hour response time guarantee. All technical support inquiries are responded to within sixty minutes and our average support ticket response time is below twenty minutes!